Q: How much does it cost to pick someone up at Luton Airport?
A: The Drop Off and Pick Up Zone charges £9 for the first 12 minutes. After that, each additional minute costs £1. The maximum ordinary charge for the full 30-minute stay allowance is £27. Alternatively, the Long Stay Car Park is free for up to two hours, with a free shuttle bus to the terminal.
Q: Where is the Luton Airport pick up point?
A: The designated Drop Off and Pick Up Zone sits directly in front of the terminal building. Navigate using the postcode LU2 9QT and follow the airport's road signs from the approach roundabout. The zone has two entrances; signage directs you to the appropriate one.
Q: How do I pay the Luton Airport pick up charge?
A: Payment is made online through the official APCOA service, accessible via London Luton Airport's pickup and drop-off guidance page at london-luton.co.uk. Enter your vehicle registration and visit details, review the charge, and pay by midnight the following day.
Q: Can I pay the pick up charge by phone?
A: The airport lists 0333 200 8608 for assistance with pickup and drop-off charge queries. The main payment process is online through the APCOA portal; the phone number is best used for support if you encounter a problem with the online payment.
Q: How long do I have to pay?
A: Payment must be completed by midnight on the day after your visit. If you collected a passenger on Monday, the deadline is midnight on Tuesday.
Q: Can I pay the charge before entering the airport?
A: The payment process records your visit when your vehicle's number plate is captured on entry by the ANPR system. Advance payment for a future, unrecorded visit is not the standard process — you pay after your visit using your registered vehicle details.
Q: Is there a free pick up point at Luton Airport?
A: Yes. The Long Stay Car Park (LU2 9NW) offers up to two hours of free parking. Passengers travel between the terminal and the car park by a free shuttle bus — approximately 10 minutes, departing from Bus Bay B outside the terminal. There is no free option directly adjacent to arrivals.
Q: How long can I wait at the pick up point?
A: The maximum permitted stay in the Drop Off and Pick Up Zone is 30 minutes. Staying beyond that triggers a separate enforcement charge of £95 (reduced to £55 if paid within 14 days). If you need to wait longer, use the Long Stay Car Park.
Q: What happens if I forget to pay?
A: Visit the APCOA payment portal through the airport's official pickup guidance page and enter your vehicle registration. If your payment deadline has passed, the scheme's enforcement process may already be in progress — deal with any notice you receive through its prescribed process rather than through the standard payment route.
Q: Is there an additional charge for staying more than 30 minutes?
A: Yes. Exceeding the 30-minute maximum stay triggers a published enforcement charge of £95, reduced to £55 when paid within 14 days. This is separate from the standard per-minute tariff and is not a continuation of the £1/minute rate.
Q: Do Blue Badge holders have to pay?
A: Blue Badge holders are not exempt from the Drop Off and Pick Up Zone charges. However, Terminal Car Parks 1 and 2 offer 30 minutes of free parking for eligible validated visits. This concession requires validation through the airport's assistance process.
Q: Are pick up and drop off charges the same at Luton Airport?
A: Yes. The Drop Off and Pick Up Zone uses a single tariff for both activities: £9 for the first 12 minutes, then £1 per minute. There is no separate rate for departures versus arrivals.
Q: Does a pre-booked airport taxi include the pick up charge?
A: It depends on the operator. Some pre-booked private-hire operators include the airport access charge in the quoted fare; others itemise it separately. Check the booking confirmation before travel. When comparing transfer quotes, factor in whether the £9 access charge, any waiting time during delays, and meet-and-greet arrangements are included or priced additionally.